Native POS hardware and Customer Display

Overview

• MiniTill POS mobile adds local hardware behaviour on top of the same MiniTill order system.
• Native capabilities include direct receipt/kitchen printing, secure persistent device/session state, payment recovery behaviour, and local Customer Display discovery/pairing.
• A POS can pair with at most one CDS. A Store can still have multiple separate POS-to-CDS pairs.
• The paired CDS can receive the live cart, totals, selected customer/loyalty context, and completion/Thank-you information over the local connection.

When to use this

• Use the native POS when a counter needs dependable local printing or its own customer-facing display.

Step-by-step

1. Configure the POS device in Back Office.
2. Configure printers and test them before service.
3. If using CDS, place POS and CDS on the appropriate local network and pair that POS with one display.
4. Run a test order and confirm the customer display and print routing behave as expected.

Common mistakes

• Do not expect Web POS to discover/pair a native CDS like the mobile app.
• Do not try to pair multiple CDS devices to one POS.
• Do not assume a printer registered for one Store/device will automatically be the correct route for another register.

Troubleshooting

• If CDS is not found, check local-network permission, same-network reachability, and CDS pairing/advertisement state.
• If printing fails, check the native printer configuration, network reachability, and failed/pending print jobs.
• If a device restart occurs during payment, recover the saved checkout/payment state before starting a new charge.