Pause ordering and handle sold-out items

Overview

• Pause ordering stops accepting new online orders and can show a Store-defined message.
• Product/Modifier availability comes from shared Store availability controls.
• Show sold out items controls whether unavailable products stay visible as sold out.
• The server revalidates current availability again at submission.

When to use this

• Pause the whole Store only when it cannot accept online orders; use product/modifier availability for individual shortages.

Step-by-step

1. Enable Pause ordering for a Store-wide temporary stop.
2. Use Product/Modifier availability for specific shortages.
3. Choose whether sold-out products remain visible.
4. Resume when capacity returns.

Common mistakes

• Do not pause the whole Store because one item sold out.
• Do not delete products for temporary shortages.
• Do not assume an item in an old cart can bypass current availability.

Troubleshooting

• If all submissions fail, check Pause first.
• If one option fails, inspect current modifier availability.