Menu and products

Overview

• Products and modifiers are managed centrally, then each store can control availability, POS visibility, online visibility, and price overrides where supported.

When to use this

• Use menu management when adding a new item, changing prices, hiding sold-out items, or preparing an online ordering menu.

Step-by-step

1. Create or edit products, categories, modifier groups, and modifiers.
2. Set clear product names and prices that staff can recognise quickly.
3. Use store product settings to control whether an item is active, visible on POS, and visible online.
4. Review POS layouts so frequently sold items are easy for staff to find.

Common mistakes

• Do not duplicate the same product for every store unless it is truly a different item.
• Do not use unclear product names that kitchen staff cannot understand during a rush.

Troubleshooting

• If an item is not on POS, check product status, store visibility, category setup, and POS layout.
• If an online item looks wrong, check the store-level online description and image settings.