Add and manage stores

Overview

• A Store represents a physical or operational location inside a Business.
• Owners and Business Managers can create and update stores. Store deletion is restricted to Owners.
• Store records include the store name, address, phone, GST number, slug, and active status.
• Once a store exists, MiniTill can attach store-specific products and prices, hours, POS devices, KDS devices, printers, payment terminals, inventory, online ordering, and operational reports to that location.

When to use this

• Create another Store when the same business starts operating from another location.
• Edit a Store when its address, phone, GST information, name, or operational status changes.

Step-by-step

1. Select the correct Business.
2. Open Settings → Stores.
3. Choose Add store.
4. Enter a clear store name plus address, phone, and GST number where relevant.
5. Leave the store active if it should be available for normal operations.
6. After saving, select the new store and configure Store Hours, menu availability/pricing, devices, payment settings, staff assignments, and any optional services.

Common mistakes

• Do not reuse one Store for two physical locations simply to avoid setup; devices, orders, payments, stock, and reporting are store-scoped.
• Do not delete a store to handle a temporary closure. Keep the historical store record and manage its active/operational settings appropriately.
• Do not forget to switch into the newly created store before configuring its devices and hours.

Troubleshooting

• If Add store is unavailable, confirm that you are an Owner or Business Manager.
• If you can view but cannot delete a store, deletion is an Owner-only action.
• If a new store does not appear in your selector, refresh the Back Office and confirm your account has access to that business/store.