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Kitchen Display (KDS)

Understand MiniTill KDS

Use one preparation queue for counter, online, scheduled, and supported marketplace orders instead of running separate kitchen workflows.

Overview

  • MiniTill KDS is the kitchen-facing preparation system. Counter POS, MiniTill Online Ordering, scheduled orders, and supported marketplace orders can converge into the same kitchen workflow.
  • Web KDS and MiniTill KDS mobile use the same server-authoritative preparation data. When the same order item appears on more than one KDS, marking it Done or undoing it is shared across those screens.
  • The goal is to keep kitchen staff focused on one queue rather than converting digital orders back into paper dockets or checking several marketplace tablets.
  • KDS can show order source, fulfilment type, timing, items, modifiers, item notes, order notes, payment context, and supported marketplace fulfilment data.

When to use this

  • Use KDS anywhere staff prepare or pack orders away from the register: kitchen bench, coffee station, packing area, or a dedicated production screen.

Step-by-step

  1. Create a Kitchen Display for the correct Store.
  2. Choose Web KDS or pair MiniTill KDS mobile.
  3. Choose Standard or Light operation mode, configure which categories/products the slot should show, then set display mode, timing warnings, fulfilment labels, and preparation behaviour.
  4. Run a test POS order and confirm each KDS receives only its intended items. If an item is shown on multiple KDS screens, mark it Done on one and confirm the shared completion appears on the others.
  5. Then test Online Ordering and Uber Eats if those channels are enabled.

Common mistakes

  • Do not run a KDS for the wrong Store.
  • Uber Eats is currently the supported direct marketplace integration. Other marketplace Sources can be used for manual order tracking where available.
  • Do not rely on paper as a second independent source of truth when KDS is the intended preparation workflow.

Troubleshooting

  • If an order is missing, check Store, order source/status, online/marketplace acceptance state, scheduled activation time, and KDS active status.
  • If the KDS looks out of date, check its network connection and refresh before changing order status.