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Kitchen Display (KDS)

Configure KDS layout, warnings, and fulfilment labels

Choose Standard or Light operation, route categories/products to the station, and tune layout, timing, colours, concurrency, and fulfilment labels.

Overview

  • Each KDS slot can use Standard or Light operation mode. Standard provides the full KDS workflow; Light is a focused preparation mode for secondary stations and does not handle incoming-order acceptance or availability controls.
  • A slot can show all order items or only selected Categories and individual Products, so Kitchen, Drinks, Dessert, Packing, or similar stations can each see the work relevant to them.
  • KDS supports SIMPLE_LIST and STATUS_COLUMNS display modes.
  • Warning after and Danger after thresholds control when old work becomes visually urgent, with configurable colours.
  • Concurrent orders controls how many orders the display is designed to surface together within supported limits.
  • Skip preparing stage can simplify the workflow for operations that do not need a separate Start/In Progress step.
  • Dine In, Pickup, and Delivery labels/colours/icons can be customised so kitchen staff recognise fulfilment at a glance.

When to use this

  • Adjust these settings when staff are missing urgency, seeing too much information, or need clearer fulfilment cues.

Step-by-step

  1. Open the KDS settings for the intended display.
  2. Choose Standard for a full operational KDS or Light for a focused secondary preparation station.
  3. Choose whether the KDS shows all items or selected Categories/Products.
  4. Choose Status columns or Simple list.
  5. Set warning and danger thresholds that match the actual kitchen promise.
  6. Set warning/danger colours.
  7. Choose concurrent-order capacity within the supported range.
  8. Enable Skip preparing stage only if that simplified workflow fits the store.
  9. Customise Dine In, Pickup, and Delivery labels/icons only when it improves recognition.

Common mistakes

  • Do not set warning/danger thresholds so low that every ticket is permanently urgent.
  • Do not make danger time earlier than warning time.
  • Do not remove useful preparation stages merely to reduce taps if staff rely on In Progress to coordinate work.

Troubleshooting

  • If settings are rejected, check name, timing values, colour format, and concurrent-order limits.
  • If changes seem absent, confirm you edited the same Kitchen Display the device is using.
  • If an order appears but an expected item is missing, review that slot's Category/Product routing.