Use Windcave terminals with POS

Overview

• Windcave is the currently supported integrated card-present terminal provider.
• Terminals are Store-scoped records and can be linked to POS devices.
• MiniTill supports Windcave purchase/status/recovery/cancel/receipt behaviour and provider/API logging required by the integrated flow.
• The native POS checks provider/device capability before exposing integrated card actions.
• An uncertain payment/refund result must be recovered rather than blindly repeated.

When to use this

• Use the Windcave terminal integration when the merchant has approved Windcave credentials/terminal setup and wants card-present payments initiated from MiniTill.

Step-by-step

1. Create/register the Windcave terminal under the correct Store.
2. Use the correct Windcave terminal ID/provider configuration.
3. Mark the terminal Active.
4. Assign it to the intended POS device(s).
5. Run a small test payment.
6. Test an interrupted/recovery scenario and receipt handling before live service.

Common mistakes

• Do not assign a terminal from another Store.
• Do not press Card again while a provider session is uncertain.
• Do not substitute a manual Cash/Card record for an unresolved Windcave attempt merely to close the order.

Troubleshooting

• If the terminal is absent in POS, check active state, Store, POS-device assignment, provider settings, and native capability.
• If a payment is uncertain, use Windcave recovery/payment history before charging again.