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Customer Display (CDS)

Understand MiniTill Customer Display

Use a customer-facing screen for live order confirmation, loyalty feedback, Thank-you messages, and promotional media.

Overview

  • MiniTill Customer Display (CDS) is a dedicated native customer-facing screen paired to a MiniTill POS over the store's local Wi-Fi network.
  • While an order is being built, CDS can show the items, quantities, modifiers, item discounts, order discounts, loyalty redemption, totals, amount due, fulfilment type, and selected customer loyalty context.
  • When there is no active order, the display can use the full screen for promotional images or video.
  • When an order starts, the display can split into an order panel plus promotional/customer-information area instead of throwing away the advertising screen.
  • After payment, CDS briefly shows a full-screen Thank-you state, including the customer's first name, points earned, and available points when that information is available.

When to use this

  • Use CDS at a counter where customers benefit from seeing exactly what staff entered and where the same screen can promote products while the register is idle.

Step-by-step

  1. Install/open MiniTill CDS on a separate customer-facing device.
  2. Use MiniTill POS mobile to find and pair the display on the same local Wi-Fi network.
  3. Configure the Store's Customer Display settings and promotional playlist in Back Office.
  4. Build a test order and confirm items, modifiers, discounts, total, and amount due update on the customer screen.
  5. Select a customer and test loyalty information.
  6. Complete the test order and confirm the Thank-you state appears before the display returns to its idle presentation.

Common mistakes

  • Do not treat CDS as a second POS; customers cannot edit the order from the display.
  • Do not expect Web POS to provide the native local-network discovery/pairing workflow used by MiniTill POS mobile.
  • Do not assume promotional media is required. CDS can still show the live order without a playlist.

Troubleshooting

  • If the customer display shows Waiting for POS, check pairing, local-network permission, same-Wi-Fi connectivity, and whether MiniTill POS mobile is connected.
  • If the order is correct on POS but stale on CDS, check the local connection before changing the order again.