Understand MiniTill Online Ordering

Overview

• MiniTill Online Ordering is a Store-specific public pickup storefront built on the same catalogue used by POS.
• Customers can browse products, modifiers, images, notes, availability, pickup options, and loyalty without staff re-entering the order.
• Orders are created as normal MiniTill orders with source ONLINE_ORDER and fulfilment PICKUP.
• The current standard food-order checkout is Pay in store: the order is placed online, but payment is normally collected at pickup.
• Online orders participate in MiniTill's review, scheduled-order, KDS, printing, loyalty, and customer-facing status workflows.

When to use this

• Use the storefront for direct pickup orders from your website, Google profile, social media, QR code, or any shared Store ordering link.

Step-by-step

1. Enable Online Ordering for the Store.
2. Configure the public Store profile, pickup rules, menu visibility, and loyalty.
3. Share the Store's /order/... link.
4. Run one ASAP order and one scheduled order.
5. Confirm review/KDS flow and customer status updates.

Common mistakes

• Do not create a second menu only for Online Ordering.
• Do not describe standard online food checkout as prepaid unless a supported online payment flow is actually configured.
• Do not assume every online order immediately appears on active KDS.

Troubleshooting

• If the storefront is unavailable, check entitlement, Store status, enabled state, and Pause ordering.
• If an order exists but is not on KDS, check review status and scheduled activation timing.