Kitchen Display (KDS)

Change product and modifier availability from KDS

Mark products or modifier options sold out without leaving the kitchen, with Tomorrow/No plan restock and Uber sync status where configured.

Overview

KDS includes an Availability panel so kitchen staff can react to stock-outs without going back to full Back Office menu administration.
Products and modifier options can be set Available now, Sold out · tomorrow, or Sold out · no plan.
Availability is Store-specific.
For a connected supported Uber store with availability push enabled and mapped items/options, KDS shows sync states such as syncing, synced, failed, or not mapped and exposes retry for failures.

Use KDS Availability for operational sell-outs discovered by the kitchen during service.

Open Availability from KDS.
Search or expand the category/product.
Choose Available now, Sold out · tomorrow, or Sold out · no plan.
For Uber-linked items, watch the sync state.
If sync fails, use Retry and verify the external channel before assuming the item is unavailable there.

Do not delete products for same-day stock-outs.
Do not mark the whole product sold out when only one modifier option is unavailable.
Do not assume external sync succeeded if KDS shows Sync failed or Not mapped.

If availability actions are disabled, the KDS may be in stale/read-only state.
If Uber did not update, check connection, item mapping, availability-push setting, and retry status.