Register and test printers

Overview

• Printers are Store-scoped and are registered with name, optional model, IP address, port, brand, protocol, active state, and printing roles.
• Current printer protocol options include RAW_9100, STAR_PRNT, and ESC_POS.
• A printer can be enabled for Receipts, Dockets, or both.
• Receipt auto-print and Docket auto-print are configured independently.
• Printer detail records the latest test-print time and the latest print-failure reason where available.
• A Test print should be used before enabling automatic live printing.

When to use this

• Use this when installing/replacing a receipt or kitchen docket printer on the Store network.

Step-by-step

1. Give the printer a stable network address/reservation where possible.
2. Open Store Settings → Devices → Printers.
3. Add the printer with the correct IP, port, brand, and protocol.
4. Enable Receipt and/or Docket output.
5. Choose auto-print settings.
6. Run Test print.
7. Only then enable it for live service.

Common mistakes

• Do not copy another printer's IP address.
• Do not assume port 9100/protocol is correct for every printer model.
• Do not enable automatic printing before a successful test.

Troubleshooting

• If Test print fails, check printer power/paper/network/IP/port/protocol before changing order data.
• If a printer worked yesterday but its IP changed, configure a DHCP reservation/static address and update MiniTill.