Manage Suppliers and supplier products

Overview

• Suppliers and supplier catalogues are Store-scoped purchasing data inside the selected Business.
• A Supplier can be manual or use a supported supplier-connection type where connection credentials/integration are available.
• Supplier detail shows catalogue products, current availability, latest price, pack information, and whether each product is connected to an Ingredient.
• The Supplier list highlights total products, available products, connected products, products that still need matching, update status, and last update time.
• A supplier product does not affect recipe cost until it is connected to an Ingredient through an active purchase option.

When to use this

• Use Suppliers when importing/syncing a catalogue, manually entering a local supplier, reviewing price changes, or matching purchased products to Ingredients.

Step-by-step

1. Select the correct Store.
2. Create or open the Supplier.
3. For a manual Supplier, add products and prices manually.
4. For a connected Supplier, configure/test the connection and run the supported catalogue/price update.
5. Open products that need matching and connect each relevant one to the correct Ingredient.
6. Review the Ingredient page afterward to confirm the purchase option and usable quantity.

Common mistakes

• Do not assume every supplier type shown in data means credentials/API access are available for your business.
• Do not connect the same supplier product to multiple Ingredients; the Store supplier-product link is intentionally unique.
• Do not leave important synced supplier products unlinked and expect them to affect Recipe cost.

Troubleshooting

• If a Supplier says Update failed, inspect connection test/sync error before changing Ingredient costs manually.
• If a product shows Needs matching, connect it to the correct Ingredient purchase option.