Take a cash payment

Overview

• Cash is an immediate payment method: MiniTill records an approved Cash Payment when the cashier confirms it.
• The POS offers Exact and common tender amounts where appropriate, plus a Cash received field and automatic Change due calculation.
• The received-cash value is for cashier change calculation; the Payment amount recorded against the order is the actual amount due, not the banknote value handed over.
• Cash Payment records feed payment reporting and till-closing calculations.

When to use this

• Use Cash only when the customer is actually paying with physical cash.

Step-by-step

1. Confirm the amount due.
2. Choose Cash.
3. Select Exact/a quick tender or enter Cash received.
4. Verify Change due before handing cash back.
5. Confirm the Cash payment and make sure the order becomes appropriately settled.

Common mistakes

• Do not enter the customer's banknote value as an extra payment amount; Cash received is only used to calculate change.
• Do not mark external card/online money as Cash just to close the order.
• Do not forget that cash refunds are operationally real cash movements even though MiniTill records them immediately without an external provider.

Troubleshooting

• If Cash cannot be selected, confirm it is enabled for the Store.
• If the till does not reconcile later, inspect Cash payments/refunds and cash movements rather than editing historical sales.