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Business, Stores & Staff

Use Owner, Business Manager, and Store Manager views

Switch to a lower management view to see the Back Office closer to how delegated managers experience it.

Overview

  • Owners and managers may be able to switch the Back Office View shown in the account/workspace menu.
  • An Owner can view MiniTill at Owner, Business Manager, or Store Manager level. A Business Manager can use Business Manager or Store Manager view. A user can never switch to a higher level than their actual role.
  • View mode changes which navigation layers are shown; it does not permanently change the user's real assigned role.
  • MiniTill also considers active delegated Business Managers and Store Managers when deciding which responsibility layers are most relevant in navigation.

When to use this

  • Use View switching when an Owner wants to work with a simpler manager-focused navigation or verify what delegated managers are expected to handle.
  • It can also help explain why some Owner-level navigation is intentionally hidden while working in a lower operational view.

Step-by-step

  1. Open the account/workspace menu in Back Office.
  2. Find the View section when more than one view level is available.
  3. Choose Owner, Business Manager, or Store Manager as allowed by your actual role.
  4. Continue working in the selected view; MiniTill remembers the active view for that business.
  5. Switch back to your higher actual-role view when you need owner/business-level navigation again.

Common mistakes

  • Do not mistake View mode for changing somebody's actual staff role.
  • Do not assume a missing Owner menu means your ownership was removed; first check whether you switched to Business Manager or Store Manager view.
  • Do not use View switching instead of assigning the correct roles to other staff.

Troubleshooting

  • If a higher view is not offered, MiniTill never allows switching above your actual role.
  • If navigation looks unexpectedly limited, open the account/workspace menu and check the active View.
  • If another staff member needs different permissions, change their Staff & Access role or assignments rather than your own View setting.