Understand Integrations, Devices & Printing

Overview

• MiniTill integrations connect the core order/payment/catalogue data model to selected external providers, while Devices connect a Store to physical POS, KDS, customer-display, payment-terminal, and printer hardware.
• Current production-supported direct marketplace integration is Uber Eats.
• Current production-supported integrated card-terminal provider is Windcave.
• Xero is the supported accounting integration for Business-level accounting workflows.
• Only providers listed as available integrations should be treated as directly supported.
• Integrations are Business-scoped and plan-gated, while most physical POS/KDS/printer configuration is Store-scoped.

When to use this

• Use this section when connecting Xero or Uber Eats, adding Store hardware, assigning payment terminals, configuring printers, or deciding whether a provider represented in MiniTill is actually supported.

Step-by-step

1. For an external provider, first confirm it is listed as currently supported.
2. Confirm the selected Business has Integrations enabled where required.
3. Configure the provider at Business level, then map/assign the correct Store where the workflow requires it.
4. For physical devices, switch to the target Store before adding the device.
5. Run a test order/payment/print/sync before using the configuration during live service.

Common mistakes

• Do not assume a provider is directly supported just because its name appears in a Source, report, or setting.
• Do not share provider credentials with normal Store staff.
• Do not configure hardware under one Store and expect it to become available automatically in another Store.

Troubleshooting

• If an integration page is locked, check the Business plan/entitlement first.
• If one Store/device is affected but others are working, focus on Store/device assignment before changing the Business integration.