MTMini Till
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Troubleshooting & FAQ

API request is returning 401, 403, 409, 422, or 429

Diagnose authentication, scopes, idempotency conflicts, validation, and the two independent API rate limits.

Overview

  • 401 usually means missing, invalid, revoked, or expired API key.
  • 403 usually means authentication succeeded but required scope/entitlement is missing.
  • 409 commonly represents idempotency/conflict conditions; read the Problem Details rather than blindly retrying with a new key.
  • 422 means request validation failed and the input needs correction.
  • 429 can come from the per-key 100 requests/minute window or the Business plan's daily API allowance.
  • MiniTill uses Problem Details and rate-limit/reset headers to make these cases distinguishable.

When to use this

  • Use this whenever an external integration stops even though the endpoint itself is documented as public.

Step-by-step

  1. Record status plus Problem Details type/detail/code.
  2. 401: verify full X-Api-Key, active status, expiry, and Business.
  3. 403: verify required scope and API plan entitlement.
  4. 409: inspect Idempotency-Key/body/processing state and Retry-After.
  5. 422: fix the invalid fields.
  6. 429: inspect both X-RateLimit-* and X-Daily-RateLimit-* headers.
  7. 500/transient errors: retry with bounded backoff and the same idempotency key for the same mutation.

Common mistakes

  • Do not rotate API keys for a 422 validation problem.
  • Do not create extra keys to bypass the Business daily API allowance.
  • Do not use a new Idempotency-Key for the same uncertain mutation retry.

Troubleshooting

  • If the endpoint is absent from current OpenAPI/API Reference, verify that it is actually public-ready.
  • If a previously working key suddenly returns 401, check expiry/revocation/Business subscription before changing code.