Close the till

Overview

• Till Closing creates a formal Store/POS-device closing record for a trading period.
• The preview uses successful payment records to calculate expected payment lines and cash sales.
• MiniTill also summarises gross/net sales, discounts, gift cards/vouchers, card surcharge, and marketplace sales context for the period.
• Open DRAFT/OPEN orders in the closing period block completion; staff must complete or cancel them first.
• A completed closing records expected versus actual payments, variances, cash denominations, bank deposit, next opening cash, notes, and the staff member who closed it.

When to use this

• Close the till at the end of a shift/day or whenever the Store needs a formal cash/payment reconciliation boundary.

Step-by-step

1. Open Till Closing for the correct Store/POS device.
2. Review the closing period and resolve any open orders.
3. Confirm Opening cash.
4. Count physical cash by denomination.
5. Enter/confirm actual non-cash payment totals where required.
6. Enter variance reasons when the Store threshold requires them.
7. Enter Bank deposit.
8. Confirm Next opening cash equals Counted cash minus Bank deposit.
9. Add notes and complete the closing.
10. Review Xero sync status afterward if enabled.

Common mistakes

• Do not close while open orders remain.
• Do not enter the expected cash number as the physical count without actually counting the drawer.
• Do not set Next opening cash independently; it must reconcile to counted cash less bank deposit.

Troubleshooting

• If closing is blocked, resolve open orders or required variance reasons first.
• If Xero auto-sync fails after a successful close, the till remains closed; use the Till Closing history/detail retry/status workflow.