Till closing

Overview

• Till closing helps managers compare expected payments with counted cash and finalise a trading period for reporting.

When to use this

• Use till closing at the end of the day, end of a shift, or whenever your business needs a formal cash-up record.

Step-by-step

1. Open Till Closing for the correct store.
2. Review the preview totals and any payment differences.
3. Count cash and enter the closing values required by your store process.
4. Add notes for shortages, overages, or unusual events.
5. Complete the till closing when figures have been checked.

Common mistakes

• Do not close the till before all active orders and payments are resolved.
• Do not ignore a variance without adding a manager note.

Troubleshooting

• If totals look wrong, review orders, refunds, and payment reports for the same period.
• If a closing cannot be completed, check required fields and your access level.