Create and use Store receiving email addresses

Overview

• Each Store can have one MiniTill Business Documents inbox address.
• Mail received at that address is automatically assigned to that Store before document review begins.
• The address contains a private token; treat it like an operational inbound address rather than a public marketing email.
• The Receiving email page shows the current address and the last time a document was received.
• Rotating the address creates a new token. Future mail to the old address stops being accepted, while existing documents are unchanged.

When to use this

• Give the address to suppliers or use it as a forwarding destination from the Store's normal accounts email.

Step-by-step

1. Open Business → Documents → Receiving email.
2. Find the Store and choose Create documents inbox.
3. Copy the generated address.
4. Use that Store-specific address for invoices, credit notes, and receipt photos.
5. Send a test document and confirm Last received changes and the document appears in the inbox.
6. Rotate the address if it has been exposed or should no longer accept mail.

Common mistakes

• Do not use another Store's address just because it already exists.
• Do not rotate an address without updating supplier/forwarding rules that still use the old one.
• Do not assume forwarding the same exact message repeatedly creates multiple documents; MiniTill performs duplicate checks.

Troubleshooting

• If mail sent to an old rotated address is rejected, update the sender/forwarder to the current address.
• If a Store has no inbox, an Owner or Business Manager can create it from Receiving email.